OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
115 ratings and 77 comments received in the last 90 days.
23 November 2025
Excellent service from beginning to end.
09 November 2025
All my questions were answered promptly
01 November 2025
Professional and informative
31 October 2025
The people at Yeovil Vertu were super helpful and supportive. They answered any questions I had, walked me through the car before I left so I didn't feel confused about the tech before leaving. They made it a great experience for me.
15 October 2025
Good handover
06 October 2025
Very helpful and unbiased advice with thorough hand over and consistent communication throughout the process.
29 September 2025
Keely couldn't have been more helpful all through my purchase experience.
28 September 2025
All I asked for was attended too.
25 September 2025
Car is fantastic
25 November 2025
Quick and efficient
25 November 2025
Efficient and professional arrangements, courteous and friendly staff and the service videos and commentary are most helpful for explanations of procedures and surveys.
24 November 2025
Receptionist excellent- great cup of tea. Otherwise as per answer above.
22 November 2025
Always good
21 November 2025
All queries answered and well explained. Even though the use of computer technology to try and navigate around is not easy.
20 November 2025
Helpful service desk and quick turnaround
20 November 2025
Great service even offering snacks and coffee, tea ,hot chocolate. Coffee needs a bit more flavour get the engineers to up the coffee flow to wate ratio, but Great.
18 November 2025
Staff are very helpful, keeping you updated on progress. Offering tea and coffee.
18 November 2025
Very professional company
17 November 2025
Excellent, clear and fully explained as to what would happen, timings, etc.
FIND Vertu Yeovil.
Address
- Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT
Opening Hours
- Mon–Fri:09:00 - 18:30
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 0344 234 3214
Yeovil, Weymouth, Bridport, Sherborne and Shepton Mallet
Address
- Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT
Opening Hours
- Mon–Fri:07:30 - 18:00
- Sat:08:00 - 15:00
- Sun:Closed
Phone
- 0344 234 3214
Yeovil, Weymouth, Bridport, Sherborne and Shepton Mallet
25 November 2025
Great car. Just wish they weren't made in China.