OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
94 ratings and 54 comments received in the last 90 days.
03 July 2024
Jodie was brilliant. Went out of her way to be helpful to us.
03 July 2024
From start to finish fabulous
03 July 2024
Brilliant service
28 June 2024
Perfectly happy, everything was very smooth and delivery was ahead of the originally estimated date.
28 June 2024
Jack was friendly and helpful and crucially not too pushy as can happen in these situations
27 June 2024
Friendly and helpful staff.
25 June 2024
The Purchase and Delivery of my new car was exceptional.
18 June 2024
Very satisfied
13 June 2024
Josh at Vertu Yeovil was brilliant and patient with us oldies especially when explaining all the new gadgets and gizmos a brilliant asset to the company.
20 July 2024
Good service Staff, Elise very courteous and liked the video of the service.
20 July 2024
Stafff communicated with me as the work progressed
18 July 2024
Service everyone very fry
17 July 2024
The young man who advised me and took me for a test drive was so helpful, well informed and all together professional
17 July 2024
Always room for improvement!
15 July 2024
Finished earlier than estimated. Friendly and helpful service from the staff.
15 July 2024
Repair was carried out efficiently, when there was a minor hold up, communication was excellent
09 July 2024
The detailed video walk around during the service was excellent. The time given by the service reception matched the time taken by the technician so no complaints.
08 July 2024
Car only had a health check and not a full service.
05 July 2024
I was jodie was lovely
16 July 2024
Gareth and Jack at Vertu could not have been more helpful.