OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
103 ratings and 71 comments received in the last 90 days.
07 March 2025
Ali Lacey demonstrated outstanding customer service by ensuring a seamless and enjoyable purchasing experience. His key strengths included: a strong understanding of the product and provided clear, insightful guidance throughout the process.
05 March 2025
Adam South took us from our initial basic query through to completing the sale of a car which we felt at the time we really wanted (and still do) Time appeared to be of no problem in answering our queries. We must not forget the input of Jack nearby
04 March 2025
Very satisfied, from the first visit to the handover, everything went smoothly and all explained well, salesman Adam very friendly and easy to deal with and we enjoyed the pickup day !
04 March 2025
Advice and Car are fantastic.
03 March 2025
Yeovil Mini made my husband and myself extremely at ease. Josh the salesperson was very welcoming, offering us coffee on a very cold Wednesday morning.
02 March 2025
All the staff were polite, very helpful, and explained everything
02 March 2025
The staff were very helpful and friendly. I bought a previous car from the same centre so I felt I could trust them
01 March 2025
Because everything is taking care of by the garage and revealing of the car is extra especial, expect of the car is kore than more than meets my expectations
25 February 2025
I really appreciated being shown all the controls in the car
16 March 2025
Fab communication and the member of staff was really warm and friendly
16 March 2025
Good service by Vertu Mini recently in Yeovil so i was pleased given that Dorchester had closed in December. Shout out to the young woman who welcomed me to check in and out for the service/MOT. Absolutely lovely and very good customer service.
15 March 2025
Would have given 5 stars but disappointing on phoning 1 month prior to get service & MOT together was not possible and no services available until April 28th.
14 March 2025
The service all be it very expensive was seen to on time & the car was returned clean & ready to go.
14 March 2025
great
13 March 2025
I was very satisfied as everything was completed quickly and the experience was very good and each time I came in I left knowing what was being done and with a smile on my face
10 March 2025
Very helpful and pleasant staff
10 March 2025
They gave me a free lift into work and picked me up again after, which made it very convenient
10 March 2025
Completely satisfied
09 March 2025
Staff great. Very efficient.
11 March 2025
Josh did a very good job booking and ordering the car, and passing it on to us