OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
85 ratings and 64 comments received in the last 90 days.
03 August 2025
I received professional, and customer focused service from Josh Cheraghvand. He was very knowledgeable in relation to the product/s and ensured that I was happy with my planned purchase.
29 July 2025
The entire process was a positive experience, though it did seem excessively complex at times.
21 July 2025
We were dealt with by Josh who we found extremely accommodating and helpful, such a nice chap to deal with.
10 June 2025
Too much online signing for things - took a ridiculous amount of time even the salesman was very knowledgeable and efficient durning the process
31 May 2025
Josh was extremely helpful and very patient with an elderly customer who is not completely up to date with technology! Efficient service and I received regular updates.
10 August 2025
Informative and swift
07 August 2025
Always helpful
07 August 2025
Expectations were met
06 August 2025
All the issues were sorted!
03 August 2025
Car is running better after service, customer care was great too.
02 August 2025
Just took longer than I wanted
28 July 2025
As above excellent
27 July 2025
Had major service. Easy to book, staff friendly and helpful. Was given a lift to work whilst the service was conducted and picked up when completed.
22 July 2025
Service staff exceptional, reception staff excellent A1 service
22 July 2025
Service desk was very professional. Service completed within the time scale provided on arrival at the service centre.
07 August 2025
Friendly, knowledgeable staff