About Your Local MINI Retailer

Automatic
Manual
Petrol

Automatic
Manual
Petrol

Automatic
Manual
Petrol
Electric

Automatic
Petrol

Automatic
Petrol

Automatic
Manual
Petrol

Automatic
Electric

Automatic
Petrol

Automatic
Petrol

Automatic
Electric

Automatic
Electric

OUR CUSTOMER REVIEWS

SERVICE

4.0

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

134 ratings and 77 comments received in the last 90 days.

01 May 2024

Friendly and willing to listen to our requirements

27 April 2024

Very helpful and knowledgeable

25 April 2024

Very helpful and friendly

21 April 2024

Well looked after by Jodie

18 April 2024

Once I had decided to buy a Mini everything went extremely smoothly and I found everyone very helpful.

17 April 2024

All questions answered and good comms.

16 April 2024

Good face to face service and excellent on line communication.

16 April 2024

Attention to detail was paramount

08 April 2024

Alex and his team were all very friendly and knowledgeable and went above and beyond to make sure I found the right car for my needs.Any questions I had were answered and I never felt pressured to make a decision.

07 April 2024

Jack Dean at Vertu Motors Yeovil was great - I purchased the car without being able to get to the showroom so Jack was able to take many videos and keep me updated.

See all reviews

04 April 2024

An easy transaction.

04 April 2024

Jodie was knowledgeable and accomodating and I got the car I needed

04 April 2024

I had excellent customer care and service from the team at Yeovil Mini right from the start. Very happy.

04 April 2024

Sales staff kept me updated, very responsive to calls and emails

02 April 2024

Jack Dean at Vertu was great! BMW and Mini on the other hand let him down badly.

01 April 2024

Was very helpful

29 March 2024

- 10/10 service

28 March 2024

A great experience

27 March 2024

I've been a customer at Vertu Yeovil for many years the service is consistently excellent

26 March 2024

There was a problem with my new car , which meant I had to wait an extra week . Jack kept me informed at all times . Everyone v friendly in the showroom .

24 March 2024

Jodie Price was excellent @ Yeovil Mini nothing too much trouble. Great customer experience , very experienced and knowledgeable on the product. Made the purchase a very enjoyable experience

21 March 2024

So easy to deal with

15 March 2024

Great service

11 March 2024

clockwork

11 March 2024

A concern I had was given considerable attention and rectified. I also appreciated the set of mats, given as a goodwill gesture. Thank you!

10 March 2024

Again excellent service

09 March 2024

Kept informed at all times on the progress of delivery. The sales rep was very helpful in answering any questions and was a real pleasure to deal with.

07 March 2024

I was very pleased by the way Courtney conducted the entire transaction,

07 March 2024

Just superb all round

06 March 2024

This is the third mini I have bought from Yeovil centre. The staff are very knowledgeable and friendly. They are responsive and professional. I was satisfied with the deal.

29 February 2024

No silly sales tactics, just honest advice

24 February 2024

Had the most amazing service from Jack at Vertu, Yeovil.

23 February 2024

Absolute great team

22 February 2024

Speak as you find great

22 February 2024

Jack was great at communicating and was very professional.

01 May 2024

Cannot fault the experience. Everything is explained well at point of collection. No nasty surprises on the bill. Car was cleaned. I intend to continue bringing my vehicle to this dealership.

01 May 2024

I was pleased you offer the pick up service which was very convenient for me

01 May 2024

Ellis was very helpful and efficient - good service delivered with a good sense of humour - what more do you need?

29 April 2024

Helpful, organised and efficient. And good video of mini health check - very clear.

26 April 2024

No complaints

26 April 2024

Very happy

24 April 2024

Great service

22 April 2024

I was well looked after.

22 April 2024

Car was ready earlier than forecast

22 April 2024

Efficient service and good communication

See all reviews

21 April 2024

Very professional and helpful.

20 April 2024

One part was broken on receipt at BMW so couldn't be fixed

20 April 2024

Professional and helpful

17 April 2024

completely satisfied

17 April 2024

Mini collected and delivered back fully valeted as well as serviced.

17 April 2024

Highly organised and professional

16 April 2024

Everything was done as it should be.

16 April 2024

More options for pick ups and drop-offs would be useful only such as a drop off at work would be a useful option.

16 April 2024

After saying it would take 2 days to fix it then turned into 4 days then a week. Within a matter of days the problem re accrued and I'm now waiting for the car to go into the garage again.

11 April 2024

Efficient service, straight forward helpful dealership and nice people to interact with

11 April 2024

Our experience of Vertu Yeovil was very positive. The staff made sure that we were looked after while we waited for our car and were happy to answer all our questions.

24 March 2024

Ease of booking the service, and my mini was cleaner than it's been for a long time after the complimentary wash and brush up!

22 March 2024

The team were most helpful in finding what I was still entitled to under my extended policy . My car was ready to collect very quickly

22 March 2024

Friendly caring staff

21 March 2024

Won't bother again , too much like hard work

20 March 2024

All went smoothly, and the car seems ok since

20 March 2024

Finished 2 hours earlier than expected and was cheaper than originally quoted when I booked 4 weeks earlier ! What's not to like ??????

20 March 2024

Service and MOT fairly expensive for electric vehicle which is already pricier to purchase.

05 March 2024

Nothing was too much trouble in the Yeovil dealership. Ellis was particularly outstanding. Thank you

01 March 2024

Good service.

28 February 2024

Had brake pads and discs replaced on 23rd February only to be informed that a service is due in March, a mere 7 days later. Would have been preferable to Vertu and myself to have these both done at the same time.

27 February 2024

Again, very helpful and kept in contact

26 February 2024

See above

24 February 2024

special order delivered quickly by friendly helpful staff

24 February 2024

I was treated very well by all the staff, who were very pleasant.

23 February 2024

The service was good and I was dealt with efficiently. I'm not sure the problem is entirely fixed though!

23 February 2024

The Yeovil team that I interact with show they have both the brand and the customers interest as the priority

23 February 2024

I always bring my car to you as l rely on you to keep me on the road with my car.

23 February 2024

This is a good score.

23 February 2024

All went well

23 February 2024

Excellent service

22 February 2024

Quick turnaround of service when asked. Polite staff - always nice to see Gareth

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US

Our contact details